Keep in up, Uncle McDonald
Few days ago, Mom's wrote a feedback letter to McDonald about her unhappiness of her last McDelivery order. She received a half filled french fries. She was hungry and very unhappy when she saw it. As they said, a hungry men is an angry men.
So today, the McDonald's Outlet Manager called on her cell phone, apologised for the "half filled french fries" and would like to compensate her with 2 large fries for her next McDelivery.
She said "No thanks" but they insisted.
To be honest, Mommy don't enjoy "giving feedback" but on the other hand, if she wants to see improvement during her next visit. She would do it lor... Otherwise, she will delete and stop patronizing those blacklisted shop/outlet/restaurant.
In conclusion, "No feedback doesn't mean good feedback" in Mom's case.
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